UPSTREAM FIX

magento2-39694: New customizable option value is not added when both pages are full

Community fix magento2-39694 merged into magento/magento2 on 2025-06-26, released in 2.4.9; applies cleanly to 33 releases from 2.4.6 to 2.4.8-p5.

New customizable option value is not added when both pages are full edited

Pull request title
Issue with the Customizable Options grid on the product page in the admin panel
Pull request
magento/magento2#39694
Issues
#39640 human
Author
@pavel77718
Merged
2025-06-26
Fixed in
2.4.9
Reported on
2.4.6-p3
Categories
Admin, Catalog/Product
Components
magento/module-ui

Labels

Area
Product
Component
Admin
Priority
P2
Severity
—
Reported on (labels)
2.4.6-p3

Issue

Title and steps come from the upstream issue and pull request.

Description

The interface switches to the second page, but the new value is not added—the page remains in a constant loading state.

Steps to reproduce

1. Go to the product page.
2. Create a Customizable Option with the drop-down type.
3. Add new values until both pages are fully populated.
4. Save the product.
5. Navigate to the Customizable Options tab.
6. Add a new value.

Expected result

The interface switches to the third page with the new value.

Actual result

The interface switches to the second page, but the new value is not added—the page remains in a constant loading state.

https://github.com/user-attachments/assets/41f55ea7-3f29-46e8-9cfd-0fd3c2f085f6

Taken from the upstream issue.

Code match per tag

Each tag was checked with git apply --check against that tag's files. A clean match means the change applies; it is not a test result. Tags that already contain the fix are marked.

LineCode match per tagTests
2.4.6
2.4.6 clean 2.4.6-p1 clean 2.4.6-p2 clean 2.4.6-p3 clean 2.4.6-p4 clean 2.4.6-p5 clean 2.4.6-p6 clean 2.4.6-p7 clean 2.4.6-p8 clean 2.4.6-p9 clean 2.4.6-p10 clean 2.4.6-p11 clean 2.4.6-p12 clean 2.4.6-p13 clean 2.4.6-p14 clean 2.4.6-p15 clean
2.4.6: no test data 2.4.6-p1: no test data 2.4.6-p2: no test data 2.4.6-p3: no test data 2.4.6-p4: no test data 2.4.6-p5: no test data 2.4.6-p6: no test data 2.4.6-p7: no test data 2.4.6-p8: no test data 2.4.6-p9: no test data 2.4.6-p10: no test data 2.4.6-p11: no test data 2.4.6-p12: no test data 2.4.6-p13: no test data 2.4.6-p14: no test data 2.4.6-p15: no test data
2.4.7
2.4.7 clean 2.4.7-p1 clean 2.4.7-p2 clean 2.4.7-p3 clean 2.4.7-p4 clean 2.4.7-p5 clean 2.4.7-p6 clean 2.4.7-p7 clean 2.4.7-p8 clean 2.4.7-p9 clean 2.4.7-p10 clean
2.4.7: no test data 2.4.7-p1: no test data 2.4.7-p2: no test data 2.4.7-p3: no test data 2.4.7-p4: no test data 2.4.7-p5: no test data 2.4.7-p6: no test data 2.4.7-p7: no test data 2.4.7-p8: no test data 2.4.7-p9: no test data 2.4.7-p10: no test data
2.4.8
2.4.8 clean 2.4.8-p1 clean 2.4.8-p2 clean 2.4.8-p3 clean 2.4.8-p4 clean 2.4.8-p5 clean
2.4.8: no test data 2.4.8-p1: no test data 2.4.8-p2: no test data 2.4.8-p3: no test data 2.4.8-p4: no test data 2.4.8-p5: no test data
2.4.9
2.4.9 conflictcontains the fix
2.4.9: no test data

Triage

Model @cf/cloudflare/clef. Probability this is a bug fix: 98.1%. Probability it is security relevant: 0.6%.

Show the model's answers and probabilities
QuestionAnswerProbabilitiesConfidence
Change kindbugfixbugfix 96.6%, refactor 1.2%, tests_only 0.9%, feature 0.6%, dependency 0.4%, docs_only 0.4%91.9%
Areaadminadmin 81.9%, catalog 8.6%, frontend 4.0%63.5%
Reported version2.4.6-p32.4.6-p3 66.1%, 2.4.6 2.9%, 2.4.6-p4 1.1%43.2%
Scope0.76 of 21 48.2%, 0 38.1%, 2 13.7%9.5%
Risk0.75 of 21 70.5%, 0 27.2%, 2 2.3%35.8%
Worth backporting1.52 of 22 60.2%, 1 31.3%, 0 8.5%20.2%

Download

For cweagans/composer-patches, choose a version below and download the bundle. Copy its magento2-39694/ folder into patches/composer/, merge composer.patches.json into composer.json, then run composer install. Test files are always removed; paths are relative to each package root, using the default -p1 level.

Packages (1): magento/module-ui
Bundle README (what the ZIP ships)
# magento2-39694

Community fix merged upstream into magento/magento2, adapted by magento.watch.
This is not a patch published by Adobe.

Pull request: https://github.com/magento/magento2/pull/39694
Issue: https://github.com/magento/magento2/issues/39640
Author: @pavel77718
Source commit: 9e58f2f5f2093cd7870ebebacbd1224b9006ac75
Modifications: test files and documentation removed, paths rewritten relative to each Composer package.
Licence: OSL-3.0 / AFL-3.0, as the original Magento Open Source code.
Maintainer: Łukasz Bajsarowicz (@lbajsarowicz)

Licence: Magento Open Source code under OSL-3.0 and AFL-3.0. The bundle carries the original author, source commit and the list of modifications.

Sources

Łukasz Bajsarowicz
Built by

Łukasz Bajsarowicz, e-commerce architect

Magento and Adobe Commerce architecture, upgrades, performance and audits for merchants and agencies since 2015; magento.watch is the tooling I use on those projects.

Open source, maintained on weekends.