ACSD-60811: Updating the order status with a custom value or comment is only possible…

Categories

Admin, Order/Checkout

Components

magento/module-sales

Origin

adobe-commerce-support

Since QPT

1.1.56

Issue

Updating the order status with a custom value or comment is only possible if the current status is either processing or fraud. The order status remains unchanged when a new status is selected and submitted.

Steps to reproduce

1. Go to Stores > Order Status to create a custom order status in the admin panel. 1. Click Assign Status to State to assign the custom status to order state. 1. Change the order status from the order view page in the admin panel.

Adobe's page lists 2.4.7. 2.4.7-p1, 2.4.7-p2, 2.4.7-p3 as compatible; the versions below are resolved from the current QPT constraints and are the ones the tool will offer.

Adobe scheduled the permanent fix for 2.4.8.

Install

Install the Quality Patches Tool with composer require magento/quality-patches, apply the prerequisites listed for all files applicable to your distribution and version first, then run vendor/bin/magento-patches apply ACSD-60811. On Cloud, add ACSD-60811 under stage.build.QUALITY_PATCHES in .magento.env.yaml.

For cweagans/composer-patches, choose a compatible version below and download the bundle. Copy its ACSD-60811/ folder into patches/composer/, merge composer.patches.json into composer.json, then run composer install. Bundle prerequisites the same way and list them first. Paths are relative to each package root, using the default -p1 level. Prefer local files when configuring composer-patches; a remote URL can change.

Patch files and compatible versions

Sources

• Adobe documentation for ACSD-60811
• JSON API: /api/v1/patches/ACSD-60811