MDVA-42645: The Admin cannot refund reward points if the store credit functionality is disabled

Categories

Customer

Components

magento/module-customer-balance, magento/module-reward

Origin

adobe-commerce-support

Since QPT

1.1.12

Issue

The Admin cannot refund reward points if the store credit functionality is disabled.

Steps to reproduce

1. Create a simple product. 1. Create a new customer account and add some reward points. 1. Disable the Store Credit Functionality by going to Store > Settings > Configuration > Customer > Customer Configuration > Store Credit Options. 1. Log in as the customer to whom the reward points are assigned. 1. Add a product to the cart and navigate to checkout. 1. Use the reward points in the payment section and place the order. 1. Open the order in the admin and invoice the order. 1. Click on the Credit Memo link to create a new credit memo. 1. Tick the Refund Reward Points option at the bottom and click the Refund Offline.

Adobe's page lists 2.4.3 - 2.4.3-p1 as compatible; the versions below are resolved from the current QPT constraints and are the ones the tool will offer.

Adobe scheduled the permanent fix for 2.4.5.

Install

Install the Quality Patches Tool with composer require magento/quality-patches, apply the prerequisites listed for all files applicable to your distribution and version first, then run vendor/bin/magento-patches apply MDVA-42645. On Cloud, add MDVA-42645 under stage.build.QUALITY_PATCHES in .magento.env.yaml.

For cweagans/composer-patches, choose a compatible version below and download the bundle. Copy its MDVA-42645/ folder into patches/composer/, merge composer.patches.json into composer.json, then run composer install. Bundle prerequisites the same way and list them first. Paths are relative to each package root, using the default -p1 level. Prefer local files when configuring composer-patches; a remote URL can change.

Patch files and compatible versions

Sources

• Adobe documentation for MDVA-42645
• JSON API: /api/v1/patches/MDVA-42645