QUALITY PATCH

ACSD-57003: The order status changes to Complete instead of changing to Processing…

The order status changes to Complete instead of changing to Processing when an order is partially refunded and partially shipped. Quality patch ACSD-57003 for magento/module-sales applies to Magento Open Source and Adobe Commerce 2.4.6 to 2.4.7-p10.

Categories: Order/Checkout
Components: magento/module-sales
Origin: adobe-commerce-support
Since QPT: 1.1.46

Issue

The order status changes to Complete instead of changing to Processing when an order is partially refunded and partially shipped.

Steps to reproduce

1. Create an order with two configurable products. 1. Invoice all the items. 1. Ship only the first item. 1. Refund/create a credit memo for only the shipped item (first item). 1. Check the order status.

Adobe's page lists 2.4.6 - 2.4.6-p9, 2.4.7-p2 - 2.4.7-p4 as compatible; the versions below are resolved from the current QPT constraints and are the ones the tool will offer.

Adobe scheduled the permanent fix for 2.4.7.

Install

Install the Quality Patches Tool with composer require magento/quality-patches, apply the prerequisites listed for all files applicable to your distribution and version first, then run vendor/bin/magento-patches apply ACSD-57003. On Cloud, add ACSD-57003 under stage.build.QUALITY_PATCHES in .magento.env.yaml.

For cweagans/composer-patches, choose a compatible version below and download the bundle. Copy its ACSD-57003/ folder into patches/composer/, merge composer.patches.json into composer.json, then run composer install. Bundle prerequisites the same way and list them first. Paths are relative to each package root, using the default -p1 level. Prefer local files when configuring composer-patches; a remote URL can change.