ACP2E-4615: Online order refunds fail with a PayPal error stating, PayPal gateway rejects the request
Online order refunds fail with a PayPal error stating, PayPal gateway rejects the request. Quality patch ACP2E-4615 for magento/module-sales applies to Magento Open Source and Adobe Commerce 2.4.4-p13 to 2.4.8-p5.
- Categories
- Payments
- Components
- magento/module-sales, magento/module-customer-balance
- Origin
- adobe-commerce-support
- Since QPT
- 1.1.80
Issue
Online order refunds fail with a PayPal error stating, PayPal gateway rejects the request. Internal Error..
Steps to reproduce
1. Create a product with a price = $100. 1. Place the order using $50 of store credit and PayPal as the payment method. 1. Create an invoice for the order. 1. Start creating a credit memo with Adjustment Fee = $50, so that the Grand Total = $0. 1. Click Refund to perform an online refund.
Adobe's page lists 2.4.5 - 2.4.9 as compatible; the versions below are resolved from the current QPT constraints and are the ones the tool will offer.
Adobe scheduled the permanent fix for 2.4.9.
Install
Install the Quality Patches Tool with composer require magento/quality-patches, apply the prerequisites listed for all files applicable to your distribution and version first, then run vendor/bin/magento-patches apply ACP2E-4615. On Cloud, add ACP2E-4615 under stage.build.QUALITY_PATCHES in .magento.env.yaml.
For cweagans/composer-patches, choose a compatible version below and download the bundle. Copy its ACP2E-4615/ folder into patches/composer/, merge composer.patches.json into composer.json, then run composer install. Bundle prerequisites the same way and list them first. Paths are relative to each package root, using the default -p1 level. Prefer local files when configuring composer-patches; a remote URL can change.
Patch files and compatible versions
magento/magento2-base >=2.4.4-p13 <2.4.4-p17 || >=2.4.4-p18 <2.4.5 || >=2.4.5-p12 <2.4.6 || >=2.4.6-p10 <2.4.7 || >=2.4.7-p5 <2.4.9
- Magento Open Source
- 2.4.8-p5, 2.4.8-p4, 2.4.8-p3, 2.4.8-p2, 2.4.8-p1, 2.4.8, 2.4.7-p10, 2.4.7-p9, 2.4.7-p8, 2.4.7-p7, 2.4.7-p6, 2.4.7-p5, 2.4.6-p15, 2.4.6-p14, 2.4.6-p13, 2.4.6-p12, 2.4.6-p11, 2.4.6-p10, 2.4.5-p17, 2.4.5-p16, 2.4.5-p15, 2.4.5-p14, 2.4.5-p13, 2.4.5-p12, 2.4.4-p18, 2.4.4-p16, 2.4.4-p15, 2.4.4-p14, 2.4.4-p13
- Adobe Commerce
- 2.4.8-p5, 2.4.8-p4, 2.4.8-p3, 2.4.8-p2, 2.4.8-p1, 2.4.8, 2.4.7-p10, 2.4.7-p9, 2.4.7-p8, 2.4.7-p7, 2.4.7-p6, 2.4.7-p5, 2.4.6-p15, 2.4.6-p14, 2.4.6-p13, 2.4.6-p12, 2.4.6-p11, 2.4.6-p10, 2.4.5-p17, 2.4.5-p16, 2.4.5-p15, 2.4.5-p14, 2.4.5-p13, 2.4.5-p12, 2.4.4-p18, 2.4.4-p16, 2.4.4-p15, 2.4.4-p14, 2.4.4-p13
- Patch file
- patches/os/ACP2E-4616_2.4.7-p8.patch
- vendor/magento/module-sales/Model/Service/CreditmemoService.php
- vendor/magento/module-sales/i18n/en_US.csv
magento/magento2-ee-base >=2.4.4-p13 <2.4.4-p17 || >=2.4.4-p18 <2.4.5 || >=2.4.5-p12 <2.4.6 || >=2.4.6-p10 <2.4.7 || >=2.4.7-p5 <2.4.9
- Magento Open Source
- —
- Adobe Commerce
- 2.4.8-p5, 2.4.8-p4, 2.4.8-p3, 2.4.8-p2, 2.4.8-p1, 2.4.8, 2.4.7-p10, 2.4.7-p9, 2.4.7-p8, 2.4.7-p7, 2.4.7-p6, 2.4.7-p5, 2.4.6-p15, 2.4.6-p14, 2.4.6-p13, 2.4.6-p12, 2.4.6-p11, 2.4.6-p10, 2.4.5-p17, 2.4.5-p16, 2.4.5-p15, 2.4.5-p14, 2.4.5-p13, 2.4.5-p12, 2.4.4-p18, 2.4.4-p16, 2.4.4-p15, 2.4.4-p14, 2.4.4-p13
- vendor/magento/module-customer-balance/view/adminhtml/templates/sales/creditmemo/refund.phtml
