ACSD-63687: Incorrect prices display because Redis cache cleanup fails

Categories

Cache

Components

app/etc, magento/framework, setup/src

Origin

adobe-commerce-support

Since QPT

1.1.77

Issue

Incorrect prices display because Redis cache cleanup fails.

Steps to reproduce

1. Configure Redis for the Adobe Commerce environment. 1. Create multiple product categories in the storefront. 1. Create a script that sends recurring requests to a category page. Use a JMeter script or an equivalent load‑testing tool. 1. While the script sends requests to the category page, perform a block_html cache clean and run the backend_clean_cache cron job multiple times. 1. Execute the provided script to identify Redis cache key records that don’t exist in the MAGE cache set. Update the Redis port and MAGE cache tag prefix to match the local project configuration. #!/bin/bash REDIS_PORT=6379 REDIS_DB=0 SET_NAME="zc:ti:af6_MAGE" redis-cli -p $REDIS_PORT -n $REDIS_DB keys "zc:k:*" | while read KEY; do STRIPPED_KEY=${KEY#"zc:k:"} EXISTS=$(redis-cli -p $REDIS_PORT -n $REDIS_DB sismember "$SET_NAME" "$STRIPPED_KEY") if [ "$EXISTS" -eq 0 ]; then TIMESTAMP=$(redis-cli -p $REDIS_PORT -n $REDIS_DB hget "$KEY" "m") if [ -n "$TIMESTAMP" ]; then FORMATTED_TIME=$(date -r "$TIMESTAMP" +"%y-%m-%d %H:%M:%S") echo "$KEY - m: $FORMATTED_TIME" else echo "$KEY - m: (null)" fi fi done

Adobe's page lists 2.4.5 - 2.4.6-p13 as compatible; the versions below are resolved from the current QPT constraints and are the ones the tool will offer.

Adobe scheduled the permanent fix for 2.4.9.

Install

Install the Quality Patches Tool with composer require magento/quality-patches, apply the prerequisites listed for all files applicable to your distribution and version first, then run vendor/bin/magento-patches apply ACSD-63687. On Cloud, add ACSD-63687 under stage.build.QUALITY_PATCHES in .magento.env.yaml.

For cweagans/composer-patches, choose a compatible version below and download the bundle. Copy its ACSD-63687/ folder into patches/composer/, merge composer.patches.json into composer.json, then run composer install. Bundle prerequisites the same way and list them first. Paths are relative to each package root, using the default -p1 level. Prefer local files when configuring composer-patches; a remote URL can change.

Patch files and compatible versions

Sources

• Adobe documentation for ACSD-63687
• JSON API: /api/v1/patches/ACSD-63687