ACP2E-4613: Large media directory structures cause slow gettree responses…

Categories

Content, Performance

Components

magento/module-media-gallery-ui

Origin

adobe-commerce-support

Since QPT

1.1.78

Issue

Large media directory structures cause slow gettree responses, leading to extended loading times for the Media Gallery directory tree.

Steps to reproduce

1. Generate image thumbnails to increase the media footprint: bin/magento catalog:images:resize 1. Create multiple subdirectories under pub/media/catalog/category(For example: test, test2, test3, test4, and additional nested folders as needed).. 1. Copy a large set of catalog media files into the newly created directories to significantly increase the size of the media directory tree, for example: cp -r pub/media/catalog/product/* pub/media/catalog/category/test/ cp -r pub/media/catalog/product/* pub/media/catalog/category/test2/ (...) 1. Log in to the Admin panel and navigate to Content > Media > Media Gallery. 1. Observe that the admin/media_gallery/directories/gettree/?isAjax=true request takes a long time to complete.

Adobe's page lists 2.4.6 - 2.4.8-p4 as compatible; the versions below are resolved from the current QPT constraints and are the ones the tool will offer.

Adobe scheduled the permanent fix for 2.4.9.

Install

Install the Quality Patches Tool with composer require magento/quality-patches, apply the prerequisites listed for all files applicable to your distribution and version first, then run vendor/bin/magento-patches apply ACP2E-4613. On Cloud, add ACP2E-4613 under stage.build.QUALITY_PATCHES in .magento.env.yaml.

For cweagans/composer-patches, choose a compatible version below and download the bundle. Copy its ACP2E-4613/ folder into patches/composer/, merge composer.patches.json into composer.json, then run composer install. Bundle prerequisites the same way and list them first. Paths are relative to each package root, using the default -p1 level. Prefer local files when configuring composer-patches; a remote URL can change.

Patch files and compatible versions

Sources

• Adobe documentation for ACP2E-4613
• JSON API: /api/v1/patches/ACP2E-4613