QUALITY PATCH

ACSD-49497: The status of a new order remains in the Processing state even…

The status of a new order remains in the Processing state even after shipment and a partial refund is applied. Quality patch ACSD-49497 for magento/module-sales applies to Magento Open Source and Adobe Commerce 2.3.7 to 2.4.5-p17.

Categories
Order/Checkout
Components
magento/module-sales
Origin
adobe-commerce-support
Since QPT
1.1.27

Issue

The status of a new order remains in the Processing state even after shipment and a partial refund is applied.

Steps to reproduce

1. Create an order with multiple items. 1. From Admin, create an invoice for the order. 1. From Admin, create a credit memo and refund an item only partially. 1. From Admin, request shipping for the remaining items in the order. 1. Observe the order status.

Adobe's page lists 2.3.7 - 2.4.5-p1 as compatible; the versions below are resolved from the current QPT constraints and are the ones the tool will offer.

Install

Install the Quality Patches Tool with composer require magento/quality-patches, apply the prerequisites listed for all files applicable to your distribution and version first, then run vendor/bin/magento-patches apply ACSD-49497. On Cloud, add ACSD-49497 under stage.build.QUALITY_PATCHES in .magento.env.yaml.

For cweagans/composer-patches, choose a compatible version below and download the bundle. Copy its ACSD-49497/ folder into patches/composer/, merge composer.patches.json into composer.json, then run composer install. Bundle prerequisites the same way and list them first. Paths are relative to each package root, using the default -p1 level. Prefer local files when configuring composer-patches; a remote URL can change.

Patch files and compatible versions

Packages across compatible versions (1): magento/module-sales
Packages across compatible versions (1): magento/module-sales

Sources

Łukasz Bajsarowicz
Built by

Łukasz Bajsarowicz, e-commerce architect

Magento and Adobe Commerce architecture, upgrades, performance and audits for merchants and agencies since 2015; magento.watch is the tooling I use on those projects.

Open source, maintained on weekends.